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  • Where can I place an order?
    You can place an order right here on our website!
  • Do you ship nationwide?
    Yes, we do! We ship to all 50 states + US Territories.
  • How much does shipping cost?
    Shipping prices start at $9 and vary by product. The applicable shipping rates will appear in the shipping cost section when you add items to your cart.
  • How long will it take to get my order?
    Our average order fullfilment time is 2 days. Once shipped, most orders arrive within 2-4 days.
  • What shipping service do you use?
    We use UPS Ground and USPS. Most orders arrive within 2-3 days after their ship date.
  • What is your return policy?
    If there are any issues with your order, please contact us within 15 days of receiving your order, and we will help resolve the issue. Email us at info@smokehousecrackers.com or call us at (256)-298-6700. Business Hours: Monday-Friday 8am-4pm CT
  • How do I become a wholesale partner?
    If you are interested in becoming a wholesale partner, please contact us directly to place an order or for more information on our wholesale opportunities. Email: orders@smokehousecrackers.com Phone: (256)-298-6700 Business Hours: Monday-Friday 8am-4pm CT With our partnership with Faire, new Faire customers receive 1 year of free shipping and $100 off your first order!
  • I need help. Who do I contact?
    Please feel free to contact our customer service team, and we will be happy to help! Email us at info@smokehousecrackers.com or call us at (256)-298-6700. Business Hours: Monday-Friday 8am-4pm CT
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